Great experience!

The room had air conditioning, a comfy sofa, a handy microwave, and a private bathroom with free toiletries. The outdoor swimming pool was well-maintained with sun loungers for lounging. The City Cafe diner served delicious food with generous portion sizes and offered a 10% discount for guests. The staff was really accommodating and friendly.

Amazing staff saved the night!

Had a crazy night when my son got his ring stuck! The staff was super helpful and got maintenance there in no time, saving us a trip to the ER. Plus, breakfast was delicious. Just wish the room could’ve been a bit cleaner—you could tell it needed some TLC.

we really enjoyed our stay at best western! the king room with a hot tub was spacious and inviting. the heated outdoor pool was well-maintained, and the city cafe nearby was a fantastic dining option. the friendly staff made us feel welcome and helped with all our needs.

strongly recommend

I had a pleasant stay with welcoming staff. The room was clean and well-kept. I enjoyed the dining experience at City Cafe with diverse choices. Great location offers easy access to major highways. Overall, it was a nice experience. 😊

I had a comfortable stay with a cozy bed and a clean bathroom that was well-stocked. The hotel had a nice outdoor swimming pool and a garden area where I could relax after a long day. The only hiccup was the breakfast café being closed a bit early, but overall, I really enjoyed my time here! 😊

would stay here again

The room had comfy double beds, a private bathroom, TV, and a microwave. The air conditioning and heating worked great. The outdoor swimming pool had sun loungers, perfect for relaxing. Also, the attached diner served delicious meals with a nice vibe, and using my room key got me a discount there.

Just a reliable pick for a brief hiatus in Chattanooga with outstanding value for money. The 24/7 diner on-site was busy and convenient, perfect for late-night snacks. Make sure to arrive early if parking is a concern.

Surprisingly clean and way better than when it was the Baymont! Loved the pet-friendly vibe and the staff was super kind. The restaurant served delicious food at a fraction of the Hampton's prices!

No elevator, so I had to channel my inner mountain goat. Also, parking was like a game of Tetris with cars!

The staff at Best Western Heritage Inn, Chattanooga were incredibly welcoming, and I appreciated the cleanliness of my pet-friendly room. The nearby City Cafe offered delicious meals with a generous 10% discount for hotel guests.

More accessible seating in dining areas would be nice.

a lovely family getaway with tasty cafe food and kind staff who make you feel at home

Wonderful stay, enjoyed clean rooms and friendly service.

During my stay at Best Western Heritage Inn, Chattanooga, I was impressed by the cleanliness and fresh decor of the lobby. It was very welcoming and made moving around easy, especially for seniors like myself. The staff were incredibly helpful.

A free breakfast would enhance the experience.

I loved the unique, colorful decor in my room that set a cheerful vibe! The City Cafe Diner on-site was a total win—24/7 delicious food and a cool 10% discount with my room key! Plus, the staff treated my furry friend like royalty, making our stay extra special.

do recommend 🥰🐾

I had a delightful stay at this hotel. The staff were exceptionally welcoming, and the rooms were immaculate. I especially appreciated the attention to cleanliness and safety, crucial for a senior traveler like myself.

A free breakfast would enhance the experience.

amazing staff made a difference during our stay, plus delicious food at the city cafe for guests!

Amazing staff, great food!

Friendly staff, but room was dirty and noisy due to diner traffic.